Long winding queues at the Diepkloof Hall in Soweto, point to a deadline fast approaching to renew prepaid meters.
Residents have six days remaining until the 24 November 2024 deadline.
Eskom is urging all prepaid electricity customers to update their meters immediately to avoid an unexpected loss of electricity.
Monde Bala, Eskom’s Group Executive for Distribution, said meters still using KRN1 (Key Revision Number 1) will no longer accept electricity tokens after Sunday, 24 November 2024.
“This means that once your current credit is depleted, you will lose power, and the meter will become inoperable, necessitating a meter replacement that could cost up to R12,000, which the customer will have to pay.”
He also said customers with meters still on KRN1, have likely not purchased electricity for more than six months or might be using unauthorised tokens bought from criminal syndicates.
To prevent the meter from becoming inoperable, losing power, and incurring replacement costs, it is critical that all customers, including those who have not purchased electricity in the last six months or more, to buy electricity tokens from authorised vendors by 24 November 2024.
This will provide them with two sets of 20-digit codes needed to recode and update their meters.
Bala said public awareness campaigns, started back in August 2023.