Property giant, Pam Golding, is investigating an incident of hacking, after its Alchemy system, was compromised, on the 7th March 2025.
Alchemy is used as a customer relationship management system on servers in South Africa.
The property group has advised its clients to be cautious about clicking on links and providing sensitive information, including bank pins and user login passwords.
“If you are suspicious that a person other than one of our authorised agents is attempting to contact you or obtain your personal information, please contact our Information Officer or the agent who you usually deal with.”
The group said the incident resulted in unauthorised access to some personal information, stored on the system.
It is also believed that a third party, outside of South Africa, might have gained unauthorised access to the system using an email account and queried our database.
The group said it acted as soon as it was aware of the incident, to secure the systems by removing all unauthorised access and investigated the impact of this incident.
For more information, contact the Information Officer, at informationofficer@pamgolding.co.za.