In a rush to transition from code KRN1 to KRN2, Government has advised people to buy electricity for meters rather and avoid long queues.
“Don’t go to the queues, go buy electricity! Is your meter bypassed, damaged, or lost? Or have you been buying from illegal vendors? DO NOT go to the Eskom offices today and tomorrow, GO BUY electricity from Eskom Approved Vendors.”
Eskom announced technology that can be used by zero buyers to convert their meters to KRN2 beyond the 24 November 2024 deadline.
Current zero buyers with active meters have been granted an extension to update their meters to be KRN2 (Key Revision Number 2) compliant beyond the 24 November 2024 deadline.
The technology allows Eskom to pre-create Key Change Tokens (KCT) on its online vending system. Zero buyers in this situation need to go to their legal vending sites with their meter numbers to buy electricity.
They will be issued their Key Change Tokens (KCT) by the vending agents to make their meters KRN2 compliant.
This action of purchasing credit tokens must be completed before Sunday, 24 November 2024, to trigger the activation of the meter to the KRN2 mode. Once the meter has been activated by the purchase of electricity, the customer can then visit any of the Eskom sites to complete the conversion process. The final step can be completed after 24 November 2024.
The vast majority of buying customers have completed the change from KRN1 to KRN2.
How to Check and Recode Your Meter
To verify if your meter is ready:
• Enter 1844 6744 0738 4377 2416 on your meter keypad.
• If it shows 1 or 1.2, your meter still needs to be recoded.
• If it shows 2 or 2.2, your meter is already updated and requires no further action.
To complete the recoding:
• Enter the first 20 digits of your recode token.
• Enter the second 20 digits of your recode token.
• Finally, enter the 20-digit token from your latest electricity purchase to recharge your
meter.
Please refer to the dashboard on the Eskom website for the updated figures of the Eskom Key
Revision Number rollover project progress: Key Revision Number – Distribution (eskom.co.za)
City Power said all vending prepaid meters were fully updated, with the exception of 23 whose addresses are currently being verified.
“On Friday, we were sitting with 607 unconverted meters. In just a space of less than 24-hours, we have managed to clear 584 cases of vending prepaid meters, leaving just a handful of customers with unconverted meters.”
Those 23 outstanding meters are in the Midrand area and the teams are on site working on resolving the address challenges.
City Power said it suspended penalty fees until the Sunday deadline.
But should customers fail to come forward during this period, they face the possibility of power supply disconnection which will be followed by a penalty fee to the tune of R14 000 on a single-phase and over R30 000 on a threephase meter. This penalty will be reinstated from Monday, 25 November 2024.
The Nelson Mandela Bay Municipality’s Executive Mayor, Cllr. Babalwa Lobishe, and other councillors, visited Ndlampuku Street in Motherwell NU29 on Saturday.
Her visit was prompted by a resident from Ndlampuku Street, Motherwell, NU29, whose home had no electricity despite purchasing a voucher.
The Executive Mayor quickly responded and coordinated officials and technicians to attend to the matter immediately.
She engaged the residents, updating them on TID rollout progress within the Metro.
“This further demonstrates the need for our Municipality officials to work diligently, with agility and a sense of care in delivering services to all residents from all walks of life”, said Mayor Babalwa Lobishe.
George Municipality in a media statement on Friday announced that all prepaid electricity meters in the George municipal area were updated successfully.