Fugui Trading was ordered to pay an administrative fine of R100 000.00 (One Hundred Thousand Rand) by the National Consumer Tribunal (Tribunal) this week.
Fugui Trading (PTY) Ltd (Fugui Trading), is a supplier of clothing, textile, footwear and leather goods.
The National Consumer Commission (NCC) said it welcomes this order, after it conducted market monitoring inspections at Fugui Trading’s premises in Ottery, Western Cape, back in November 2025.
The NCC found there were contraventions of the Consumer Protection Act 68 of 2008 (CPA) and as a result, initiated an investigation.
The investigation revealed that the supplier was selling blankets without proper trade descriptions, including the country of origin, composition, and care instructions.
Further, the supplier displayed notices stating, “no refunds” and “no returns”, as well as a “no warranty” policy, which had the effect of limiting consumers’ statutory rights under the CPA.
Phetho Ntaba, Spokesperson of the NCC, said in a statement, the matter was escalated to the Tribunal, who found that Fugui Trading contravened section 24(1) read with regulation 6(1)(a) of the CPA, by supplying goods without the prescribed trade descriptions.
The Tribunal further found that the supplier contravened section 48(1) of the CPA by supplying goods on terms that were unfair, unreasonable, and unjust.
Hardin Ratshisusu, the Acting Commissioner at the NCC, welcomed the the judgment saying, “the Tribunal’s order reinforces the importance of compliance with the CPA, and further reaffirms the NCC’s approach to strengthening compliance in the CTFL industry. Labelling of products in accordance with the CPA ensures transparency and informed choice for consumers. The NCC will continue to take firm action against non-compliant suppliers to protect consumers.”